ERGO Customer ambassador

To insure is to understand. We have understood and the interest of the customer has priority for us. This is the reason why we have an ambassador who acts on behalf of our customers at ERGO. He is the voice of the customer within the company.

Our target: Justice

What is legitimate and what isn't? Questions that are quite often answered differently by our customers than by us. The feeling of being treated unfair is one of the most frequent reasons why people are not satisfied with their insurance. We want to help them.

You feel treated unfair through a decision or a service? The customer ambassador at ERGO takes care and supports in clarification and conciliation. The target is justice.

How to reach the ERGO customer ambassador

ERGO životná poisťovňa, a.s.
Adrian Grunert
Lazaretská 12
811 08 Bratislava

Tel. +421 /2/ 3211-2017
Fax +421 /2/ 3211-2099
e-mail